At Friendly Diamonds we understand how important it is to get you your order delivered on time and
in a perfectly secure manner. Here is everything you need to know:
We offer free shipping worldwide for all our products
We ship globally to over 30 countries.
All of your purchases will be registered and insured for its entire value
All deliveries will be made to a confirmed physical address
All jewelry orders will ship in approximately 10-15 working days
All diamond orders will ship in approximately 5-10 working days
All our orders will ship with insurance.
However, for smaller orders we will use other post service.
Please note: our delivery duration does not include the time it will take for local customs to
release international orders
Also note: all international orders are subject to the laws set forth by the concerned country’s
All taxes within the European Union will be prepaid. Outside the European Union, the customer would
be responsible to pay any duty or custom charges, if applicable, at the time of entry into your
country. You can contact your local Customs Department with any questions you may have regarding the
release of your order.
VAT will apply to all sales within the European Union. For those sales outside the European Union,
they will need to be paid at the time of import into their respective countries based on their
If your Friendly Diamonds purchase is meant to be a gift for someone and you want us to keep it a
surprise, we can ship your order to another specified location—just make a reference in the customer
notes section at checkout.
You will be provided with a tracking number once your order has been shipped. If you are registered
with us on the Friendly Diamonds website, you can track your order from the website itself, simply
by signing in.
We accept payments from various credit card providers and other options as well
If you have any further queries, you can contact our customer care specialists at
firstname.lastname@example.org or Call at +1 646 490 4940