Friendly Diamonds was a dream to work with. The ring I gave my fiancé is probably twice what i could afford from any of the well known brick and mortar engagement shops; and i did that without sacrificing quality. It came with all the certification and assessment paperwork. Not only did i find a ring that my fiancé absolutely LOVES, but it's a real statement piece that literally turns heads. And the folks at Friendly Diamonds were incredibly helpful and accommodating. I could not have had a better experience or outcome.
When my husband agreed that my engagement ring was due for an upgrade, I began doing my research.. after countless hours and pages of diamond notes, I chose Friendly Diamonds. I could not be more pleased. the quality of the diamond and setting are impeccable, and the customer service i received during the process were unparalleled. Mikael was helpful each time i inquired on the status of my order, ensured me that the correct size would be sent (my mistake), and shipped the ring to me next day so that it arrived before our anniversary. If you are considering Friendly Diamonds, but on the fence due to a shortage of reviews- DO IT! you’ll be so pleased:) photos do not do this diamond the justice it deserves!
I got a custom ring here. The staff was Extremely helpful and worked to fit all my needs into a college students budget. Shipping is fast too. I’ll definitely be a repeat customers.
I cannot recommend this business emphatically enough. First I found a beautiful diamond and an amazing price. However, my situation changed soon thereafter and I had to return the stone. Friendly Diamonds was incredibly accommodating in this regard. They approved the return without any hesitation, payed for my return shipping, and promptly issued a full refund. Moreover, the representatives with whom I interacted were extraordinarily kind and professional. I have never encountered this exemplary level of customer service elsewhere. Thank you so very much!
Great experience. Excellent customer service! Emails were answered back fairly quickly. Product was delivered on time, properly packed and tracking was providing as well. All documentation came inside the package. The estimated time for delivery was accurate from the beginning of the order. The ring and diamond were amazing! She did say yes! I was very happy with it.
Excellent customer service and stunning selection of diamonds both natural and lab created with unbeatable prices.
We purchased a lab G VVS2 in the charm of love setting through a third party website. Extremely pleased with our purchase! My fiancé had originally picked the nomi setting but I quickly bent it after about 1.5 months of use… FD let us mail in my old ring and pop my OG blue tinted diamond onto the new setting. Their customer service is great, prices are awesome! I do wish their designs were a little more modern and less *timeless*, alas timeless jewelry is never bad.
Friendly staff and amazing products, they made sure that my ring would come in before the special day. Thank you!
Beautiful diamond and ring.. pleasant employees and swift delivery! First rate company.. thanks so much!
The diamond I purchased was priced very, very competitively priced. And…the stone is unreal. Absolutely stunning. Even more was that they faced some shipping challenges with the hurricane and the customer service team was super responsive and went WAY ABOVE AND BEYOND. In today’s world with little to no focus on great customer service, this was so refreshing! I’ll absolutely shop with Friendly again!
Friendly Diamonds bent over backwards to get my engagement ring to me before my trip - fantastic, highly personal service. 10/10 don't go anywhere else for online jewelry.
I am very happy with my purchase from Friendly Diamonds! The ring and center stone I chose came out perfect and they were extremely reasonable with the price! My fiance absolutely loves it as well!
Great prices, fast shipping and excellent/responsive customer service. Would definitely shop here again!
I loved! Their jewelry it's super cute
Finally found the perfect earrings. In love with the 18kt Joy Diamond. Thank you for the quick and professional service !
I love my wedding ring. I described what I wanted and they made me an even more beautiful ring. thank you very much friendly diamonds. Absolutely coming back for more!
I highly recommend Friendly Diamonds for ALL your jewellery. I had a few great experiences with them for my custom necklaces. They absolutely listen to the customer and make the pieces even more beautiful then what i expected. Great service, great prices and greater jewellery.
When She said yes the first words that come out off her mouth was WOW what an amazing Ring ! Friendly Diamonds get the exact ring my finance has dreamed about and at a GREAT price. Everybody was extremely helpful in recommending a properly securing setting that would be best for the diamond style and size and made me feel confident in my choice. I highly recommend Friendly Diamonds to service all of your diamond and fine jewelry needs.
My husband bought my engagement ring there after i received it i also went back to buy more jewels ! Great company to work with they can make what ever you like and the quality of the diamonds a perfect ! I recommend everybody to go and buy there jewelry there .
I purchased an engagement ring and was more than impressed. Packaging was absolutely stunning (which I’m a sucker for!) Fit the occasion perfectly. The ring itself was exactly what I was looking for. Looked beautiful in pictures but even more so whilst I wear it.
I purchased my lab grown diamond engagement ring from friendly diamonds and my fiancé is in love with it-the prices are unmatched and customer service was excellent
Such an amazing company! Very responsive to any questions or concerns. Bought a band from them last year - absolutely in love with it. Highly recommend !!
Great customer service!! The staff is very friendly and attentive to your needs.. over all great experience.. would definitely recommend
I was treated like a “diamond “ @ Friendly diamonds!! Such high quality and selection! from the beginning till I got my delivery was with exceptional care! Looking forward for our next experience The Oberlander’s!
Quality service - I used them to propose to my now wife. Made for such a memorable experience!
Great product and fantastic customer service! I will definitely be using this company again!!
I had lost one earring of a pair of earrings that my husband had bought from Friendly Diamonds and they were very patient, kind and helpful in helping me replace the earrings that meant so much to me. As for the product, the earrings I have are simple but beautiful, the catch stays on very well and they go well with a lot of different stiles.
I bought my engagement ring from friendly diamonds, the ring has lot of sparkle and we love it