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friendly diamonds
GBP
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Our customers are the heart of our business. At Friendly Diamonds, we aim to go above & beyond to provide you the desired experience while shopping for your lab grown diamond jewellery.
These are the services that will help you count on us!
Friendly Diamonds ensures a hassle-free & timely delivery of your order with the help of trusted delivery partners such as FedEx, UPS, and USPS. We offer free shipping worldwide and free return shipping on all return orders from the United Kingdom.
View shipping detailsWe offer a 30-day, no questions asked return policy for a full refund on all orders delivered worldwide. You can also avail free return shipping on all items within 30 days of delivery of order across the United Kingdom.
See return policy detailsYour Friendly Diamonds jewellery and lab diamonds are meant to last a lifetime. To ensure your complete satisfaction, we provide a free lifetime warranty against all manufacturing defects for our entire range of made-to-order and custom-made products.
Learn about our lifetime warrantyIf you ordered a wrong ring size or need different proportions within the first 12 months of purchase, Friendly Diamonds has you covered. You can avail a free one-time ring resizing within the first 12 months of your purchase.
See resizing detailsHave a personal message to convey or a special date to remember? Get it engraved on your jewellery with Friendly Diamonds. We offer a free engraving service for all our made-to-order and custom-made rings.
Explore engraving detailsOur team has got you covered if you wish to dive deep into the world of diamonds! We offer a free one-on-one video consultation with our diamond and jewellery experts for all the queries that you may have related to lab diamonds or lab diamond jewellery.
Schedule a consultationAre you looking to transform your own ideas into perfect custom-made jewellery pieces? With the help of Friendly Diamonds’ jewellery specialists and expert craftsmen, you can design your bespoke custom jewellery and bring your imagination to life.
Start your custom design journeyNothing makes us happier than becoming a part of the special moments of our customers’ lives. We encourage you to Share Your Friendly Diamonds’ Moment with us and our team would love to offer a Free Diamond Solitaire Pendant as a memento!
Share your Friendly Diamonds storyIf you wish to trade-in your product for any reason, whether you've changed your preferences or simply seek something new, explore our Lifetime Trade-In and Upgrade Service, allowing for a smooth and more rewarding experience as you add to your collection.
Explore trade-in optionsDiamonds come with questions—we come with answers. At Friendly Diamonds, our customers are the heart of everything we create. We're dedicated to making your journey with lab-grown diamond jewellery as brilliant as the pieces themselves, providing support that's as transparent as our ethics and as warm as our welcome. Here's everything you need to know to shop with confidence!
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