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SHIPPING POLICY

At Friendly Diamonds, we are committed to ensure that you enjoy a hassle-free jewelry shopping experience.

One-Way Shipping

Custom Charges and Duties

International shipments can be processed online. Customs processes and import duties are the responsibility of the customer; please check with your local customs office for information.

Return Shipping

Shipping Timeline

Friendly Diamonds is committed to timely delivery for your order. However, delivery delays due to inclement weather conditions, carrier delays or incorrect addresses are beyond our control.

Our estimated delivery time does not include the time it will take for local customs to release international orders.


You will receive an email confirmation once your order is shipped.


Delivery Partners

Shipment Insurance

For your protection, Friendly Diamonds always:


Track your order

We make it easy for you to know how soon you can expect the delivery of your product. Once your order is shipped, we send you a shipment email along with the tracking number for you to track the product.

Planning a gift?

If your Friendly Diamonds purchase is meant to be a gift for someone and you want us to keep it a surprise, we can ship your order to the desired location—just make a comment in the customer notes section at checkout.


Need more help? We’re here to help you 24*7
Get in touch via email: Send in your queries at customerservice@friendlydiamonds.com.
Chat with us on the website. We don’t let bots do the talking.
Call Us: Connect with us at +1 718 200 3141
Whatsapp us on : +1 718 200 3141